💼 Terms of Service (TOS)

Please make sure to read all the following points carefully before making any purchase from 1370 Mods. If you encounter any issues, you may submit a valid complaint only if what’s stated below is not fulfilled.

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💬 1. Customer Support

All our customers and community members have access to unlimited support. Our team is fully committed to helping you resolve any issue and will do everything possible to ensure you receive proper assistance from start to finish.

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📩 2. Ticket & Email Response Policy

When you open a support ticket or send us an email, please allow up to 24 hours for a response. If there’s no reply within that time frame, your ticket will be closed and your email archived automatically.

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💸 3. Refund Policy for Alternate Platforms

If you purchased through Etsy, Patreon, PayPal, or any other alternate platform, please note: Once an open-source download link has been delivered, refunds are not possible — unless the pack does not match the YouTube preview or is completely different from what was advertised.

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🔒 4. Suspicious Activity Policy

Our team reserves the right to refuse any sale or deny access to open-source code if suspicious behavior is detected. This includes (but is not limited to): 🚫 Fake or newly created accounts 🚫 False or temporary email addresses 🚫 Any activity that appears fraudulent or unreliable

We take security seriously to protect both our community and our content.

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⏰ 5. Response Time & Time Zone Differences

Please note that the 1370 Mods Team is distributed across different time zones. If a response is delayed, allow at least one full day for your ticket or inquiry to be reviewed. We kindly ask for patience and understanding — we promise to get back to you as soon as possible!

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✅ We hope each of these points is clear. Please make sure to read them thoroughly before making any purchase to avoid future issues.

Thank you for your continued support and trust — 💜 The 1370 Mods Team